Web Development Experts team in Melbourne
Tradie beside his ute as an AI receptionist answers a call on his phone
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AI receptionist handling messages and a calendar booking on a phone

AI Receptionist for Australian Businesses

Every missed call is a missed job. Our AI receptionist answers your business phone and WhatsApp messages 24/7, books appointments into your calendar and sends you the details, so you never lose a customer because you were on the tools, with a client or closed for the night.

A natural-sounding AI voice answers your calls, the moment they ring.

  • Answers questions about your services, hours and areas
  • Takes the caller’s details and what they need
  • Books the job or transfers urgent calls to you

Customers message you on WhatsApp and get an instant, helpful reply, day or night.

  • Replies in seconds, not hours
  • Answers common questions and sends quotes info
  • Hands the conversation to you when needed

The AI receptionist checks your availability and books appointments for you.

  • Books straight into your calendar
  • Sends SMS confirmations and reminders
  • Cuts no-shows with automatic follow-ups
Get a free demo

Live demo · answering now

Try our AI receptionist right now

We build AI receptionists for every kind of business. Here's a real one we built for skip bin hire companies. His name is Goli. Ring him, message him or chat with him, and try to book a bin.

Demo only. Goli runs on our real booking system, Skip Pilot, so the SMS and invoice are real. Nothing is charged and no bin turns up. Use your own mobile and email to see them arrive.

Call Goli

0468 277 775

He answers 24/7. Ask for a price, then book a bin or a swap.

WhatsApp Goli

0468 277 775

Same number. Message him the way you would message a business.

Chat or talk here

Open the chat bubble at the bottom right of this page. Type to him, or choose Chat with Voice to talk to him in your browser.

What Goli can do

  • Quote prices for each bin size
  • Check your suburb is in the service area
  • Book a bin for the day you want
  • Book a swap for a bin that's already on site
  • Pass anything else to the team

Try saying

  • “How much is a 4 cubic metre bin?”
  • “Can I get a bin in Dandenong on Friday?”
  • “I need my bin swapped next week.”

What happens after you book

  1. 1

    You book with Goli

    By phone, WhatsApp or chat. He checks your suburb, quotes the price and books the day.

  2. 2

    An SMS confirmation lands

    Straight to the mobile you gave him.

    Skip PilotBooking confirmed: skip bin, delivery on the day you chose.
  3. 3

    An invoice arrives by email

    Exactly what a real customer would get.

    Your booking invoiceInvoice.pdf · from Skip Pilot

Want one for your business?

Goli was built for skip bins. We set up the same thing for clinics, tradies, salons and rental businesses: your services, your prices, your booking rules.

Talk to us about your AI receptionist

An AI receptionist built for busy businesses

If customers call while you're working, after hours or on weekends, an AI phone agent makes sure every one of them is answered.

Tradies

An AI phone agent for tradies: answer calls on the job, take the details and book quotes without stopping work.

Clinics & Health

Book, move and confirm appointments for medical, dental and allied health clinics, around the clock.

Rental & Hire

Answer availability questions, take bookings and send the details for car rental, equipment and hire businesses.

Service Businesses

Salons, studios, cleaners and consultants: capture every enquiry and fill your calendar.

Why use an AI receptionist?

Most callers won’t leave a voicemail. They ring the next business on Google. An AI receptionist answers instantly, every time, so those customers book with you instead.

Never Miss a Call

Answers 24/7, including nights, weekends and public holidays, and never puts anyone on hold.

More Bookings

Turns calls and messages into booked jobs and appointments, not just messages.

Lower Cost

A fraction of the cost of a full-time receptionist or an answering service.

Set Up For You

Our Melbourne team sets it up, trains it on your business and keeps it improving.

Every call answered, every lead captured, every job booked, even at 2am.
Get a free demo
Clinic receptionist helping a patient while the AI receptionist answers the phone
Salon owner checking a full booking calendar on a tablet
Headset with a moon and clock for after-hours call answering

Trained on your business

Your AI receptionist knows your services, prices you’re happy to share, service areas, opening hours and how you like to handle bookings. It sounds natural, stays on brand and passes urgent calls straight to you.

  • Your business details, FAQs and booking rules
  • Works with your existing phone number
  • Call summaries and lead details sent to you by SMS or email
See how it works

How we set up your AI receptionist

Live in days, not months, with no new phone system to learn.

Discovery Call

We learn how your business takes calls and bookings today, and what the AI receptionist should handle.

Set Up & Train

We set up the voice, WhatsApp and booking flows, and train it on your services and FAQs.

Test Together

You call it, message it and try to trip it up, and we fine-tune the answers before it goes live.

Go Live & Improve

It starts answering your calls and messages, and we review conversations and keep improving it.

AI receptionist FAQs

Common questions about AI receptionists and AI phone agents. Can't see yours? Ask us.

Web Development Experts consultant showing an electrician how the AI receptionist answers calls
What is an AI receptionist?

An AI receptionist is an AI phone agent that answers your business calls and messages in a natural voice. It answers questions, takes details, books appointments and sends you a summary, 24 hours a day.

It sounds natural and friendly, and it’s set up to be upfront that it’s your virtual assistant. Most callers simply care that they got an answer and a booking straight away.

Yes. It checks your availability, books the appointment and sends SMS confirmations and reminders to your customer.

Yes. Calls can be forwarded to your AI receptionist all the time, only after hours, or only when you don’t pick up.

Yes. The same AI assistant can reply to WhatsApp messages, so customers get instant answers whether they call or message.

It depends on your call volume and what you’d like it to handle. It typically costs a fraction of a part-time receptionist. Contact us for a free demo and a quote.

Speak to our Melbourne AI Team

Tell us how your business takes calls and bookings today. We’ll show you how an AI receptionist would handle them, with a free demo.

Call us on 0489 200 222 or send us a message via our contact page.

Web Development Experts team ready to talk about your project
Let's set up your AI receptionist
Based in Melbourne